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Hospitality
Operations Backbone for a Specialty F&B Chain Zoho Creator + Zia AI
A fast-growing specialty coffee and traditional-food chain was running stock, enquiries, staff attendance, and franchise onboarding out of disconnected spreadsheets and shared WhatsApp groups.
Hospitality
Industry
7 tools
Stack
Client
Growing South Indian F&B Franchise Network
Industry
Hospitality
Service
Zoho Creator + Zia AI
Stack
Zoho Creator, Deluge, Zoho One
01
Challenge
“A fast-growing specialty coffee and traditional-food chain was running stock, enquiries, staff attendance, and franchise onboarding out of disconnected spreadsheets and shared WhatsApp groups.”
02
Build
We built a Zoho Creator app that unified stock management, enquiry handling, attendance (biometric + RFID), employee advances and reimbursements, and a franchise onboarding module.
03
Outcome
Managers now have one dashboard for sales, inventory, and staffing across outlets, and franchise expansion stopped being the bottleneck on growth.
Deliverables
What the system does — functionality shipped.
- Single operating picture across outlets, stock tracking with automated reorder alerts, biometric attendance and payroll-ready timesheets, enquiry routing with prioritisation, franchise onboarding playbook digitised, advance and expense workflows tied to the GL
Technologies
Zoho CreatorDelugeZoho OneBiometric IntegrationRFIDZoho AnalyticsMobile-first design
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